Privacy Policy

Privacy Policy

Last updated: July 2026

Bloom & Ember respects your privacy and understands that discretion matters, especially
with products of an intimate nature. This policy explains what we collect, why, and how we
protect it.

What we collect

• Order information: name, shipping and billing address, email, phone,
  and the items you purchase.
• Payment information: processed securely by our payment provider. We do
  not store full card numbers on our servers.
• Account information: if you create an account, your login and saved
  preferences, addresses, and order history.
• Technical data: IP address, browser type, and site-usage data via
  cookies, used to operate and improve the site.

How we use it

To process and ship your orders, provide customer support, send order and account
notifications, prevent fraud, comply with the law, and—only if you opt in—send marketing.
You can unsubscribe from marketing at any time.

Discretion

We never sell your personal information. Packages and billing descriptors are kept
discreet (see our Shipping Policy). We share data only with the parties needed to complete
your order—our fulfillment partner, payment processor, and shipping carriers—and only the
information they need to do their part.

Cookies

We use cookies to keep your cart, remember your age confirmation, and understand site
usage. You can control cookies through your browser settings.

Your rights

Depending on where you live (including under the CCPA and GDPR), you may have the right to
access, correct, or delete your personal data, or opt out of its sale (we don’t sell it).
To exercise these rights, email support@silkconquest.com.

Data security

The site runs over encrypted HTTPS and we take reasonable measures to protect your data.
No method of transmission is 100% secure, but we work to safeguard your information.

Contact

Questions about privacy? Email support@silkconquest.com.